FAQ

Order Processing And Cancellation:

Orders are processed pending availability and credit verification. Orders placed on Friday after 5:00pm US Eastern Time will begin processing on the following Monday. The Ridge Kids will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification. Delivery time does not include Sundays or holidays.

Please note: Once an order has been placed, it cannot be modified or canceled.

General Size Chart Information for Apparel and Shoes:

BABY CLOTHES AND KIDS CLOTHES SIZE CHART:

Baby Clothes Height and Weight and Kids Clothes Size Chart

SHOE SIZE CHART:

BABY SHOE SIZING CHART:

AGE	AUS	EUR	USA	CM
0-3 months	0	17	1½	10.0
3-6 months	1	18	2	10.8
6-9 months	2	19	3	11.5
9-12 months	3	20	4	12.2
12-15 months	4	21	5	12.8
15-18 months	5	22	6	13.4
18-21 months	6	23	7	14.2
21-24 months	7	24	8	15.0

TODDLER SHOE SIZING CHART:

EUR	ANZ/UK	USA
22	5	6
23	6	7
24	7	8
25	8	9
26	9	9½
27	9½	10
28	10	11
29	11	12
30	12	13
31	12½	13½
32	13	1
33	1	1½
34	2	2½
35	2½	3½
36	3	4

SPECIAL ORDERS & ASSISTANCE

If you are interested in a particular product and we are out of stock / sold out or if you need additional quantities or sizes, please contact us. We are also happy to take measurements, additional pictures or video. If you require special shipping accommodations due to travel or extenuating circumstances or if you just need some extra support, please let us know. We are parents too.